Tag Archives: experience

Workplace Ready New Hires

As the economy continues to improve, most of us will consider adding new staff to either build on our current capacity or replace those that left during the economic downturn.  As we consider candidates, a key decision relates to the … Continue reading

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Are We Game Ready?

Most cell phone stores I have visited over the years combine the worst elements of retail planning, customer service, and general operations.  The merger of poorly trained staff, mismanaged customer flow, and redundant and time-consuming processes create a loud and … Continue reading

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