Category Archives: Development

Critics All Around

If you have been in a leadership position for any length of time, you have probably noticed that rarely will a week go by without a direct report complaining about some workplace issue. It may be about the assigned work, … Continue reading

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Is the Talent War a Trait War?

Almost every week an article appears that discusses how most of us trained for jobs that will not exist in the future.  Some estimates indicate that new or “yet to be defined” jobs will make up as much as 80 … Continue reading

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Are We Game Ready?

Most cell phone stores I have visited over the years combine the worst elements of retail planning, customer service, and general operations.  The merger of poorly trained staff, mismanaged customer flow, and redundant and time-consuming processes create a loud and … Continue reading

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I Need a Coach

Most of have counseled an employee at one time or another.  In the industrial workplace, a person being counseled or coached typically failed to meet expectations and received specific guidance on what needed to be improved.  Most employees wanted to … Continue reading

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Talent Management Planning

After the last post on “What’s Up with Training,” a reader asked for more elaboration on talent management and the corresponding planning process.  Before answering his question, lets discuss talent management from a conceptual standpoint.  Like many popular business concepts, … Continue reading

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What is Wrong with Training?

Boring classrooms that actually diminish employee engagement, Powerpoint presentations masquerading as e-learning, and an absence of any type of effectiveness analysis summarizes the comments made by a Fortune 100 training and development executive I meet last week.  She had worked … Continue reading

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Another Excuse

We all make excuses when things do not go as planned.  It may be to explain why we are late, forgot to do something, or just did what we wanted to do instead of what should be done.  More than … Continue reading

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Creating Luck

Almost everyone believes in luck in one fashion or another.  As kids, we wear lucky socks for good luck in sports or use our lucky pencils on tests.  As young adults, we request that our friends wish us good luck … Continue reading

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E-Learning

A recent study by the State Educational Technology Directors Association (SETDA) concluded that U.S. educational institutions will need networks that deliver broadband performance of 100Mbps for every 1,000 students and staff members in time for the 2014-15 school year.  The … Continue reading

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Tough Decisions and Operational Paralysis

A primary part of a manager’s job involves making decisions.  A manager serves as the central resource for making decisions on expectations, who to hire, allocation of work assignments, response to customer issues, and many other facets of operating a … Continue reading

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