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Monthly Archives: June 2012
Capturing Ideas: Building Idea Factories
Great ideas redefine our world. Many of the conveniences that make our lives easier and more complete started as simple ideas. Most successful organizations possess a dedicated group of employees that imagine, development, and convert ideas into reality on a … Continue reading
Using Words
As human resource professionals, we serve as the nexus for most types of activities in our organization. Employees joining the organization, being promoted, receiving pay increases, discussing performance issues, recognizing achievements, attending training, assisting with personal issues, and facilitating departure … Continue reading
Getting the Message
Most of us would agree that words matter. Our friends, family, and coworkers judge our thoughts, emotions, and motives by our chosen words. Similarly, our direct reports and customers assess our communication and determine the significance, alternative meaning, and relevance … Continue reading
Posted in HR Operations, Organizations
Tagged communication, customer service, human resources
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E-Learning
A recent study by the State Educational Technology Directors Association (SETDA) concluded that U.S. educational institutions will need networks that deliver broadband performance of 100Mbps for every 1,000 students and staff members in time for the 2014-15 school year. The … Continue reading
Posted in Development, Organizations, Workforce
Tagged e-lear ning, professional development, training
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Tough Decisions and Operational Paralysis
A primary part of a manager’s job involves making decisions. A manager serves as the central resource for making decisions on expectations, who to hire, allocation of work assignments, response to customer issues, and many other facets of operating a … Continue reading
Posted in Development, HR Operations, Leadership, Workforce
Tagged decision making, leadership
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When It Does Not Work Out
Dismissing an employee holds the distinction of being one of the most dreaded activities for a supervisor or manager to perform. Most of us attempt to avoid engaging in conflict with our employees. Part of the reluctance arises from a … Continue reading
Posted in HR Operations, Organizations, Performance, Workforce
Tagged firing, poor perfomers, poor performance
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Positive Engagement
As human resource professionals, people regularly come to us for some type of assistance. On a regular basis, employees need information about programs, procedures, and services; advice on an issue in the workplace; and help with a frustrating or negative … Continue reading