Tag Archives: culture

Organizational Effectiveness: Workplace Culture

Like other organizational characteristics, we talk a lot about workplace culture without having a clear definition of what it really is. It is something that we know it when we see it, but have a hard time identifying its length … Continue reading

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Whatever It Is, I Didn’t Do It

I saw a bumper sticker yesterday on the back of a SUV that said “Whatever it is, I didn’t do it.” I laughed about it when I saw it and thought about how my kids begin any serious conversation by … Continue reading

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Lessons from the Cereal Box: Prize Inside

One of my childhood memories is anxiously waiting to open a new cereal box to find the prize inside.  The cereal companies did a great job of combining a child’s natural desire to collect toys and fondness of sugar with … Continue reading

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Fight or Flight

How many times have you met with an employee about an issue and the response has been other than what you hoped for? Sadly, the typical response to criticism in the workplace is tuning the speaker out, running away, or … Continue reading

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The Truth is Deceptive

With the recently resolved US debt ceiling crisis, people have returned to talking about who owns America instead of will there be anything left to own.  As the media returns its focuses to the Chinese ownership of US debt, it … Continue reading

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Disengagement: When It Seems All Wrong

Over the last several decades, engagement has become an accepted predictor of organizational success. Although increasingly leaders verbally confirm the importance of engagement, there is still considerable variation in understanding of what engagement encompasses, how it really works, and how … Continue reading

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How Strong is Your Performance Culture?

Almost every organization talks, analyzes, and obsesses about performance.  We live in an age where we perceive that everything can be improved, enhanced, or amplified in one manner or another.  How many times have you bought the latest computer, flat … Continue reading

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How Engaged Are We?

Most of us recognize that an engaged workforce is a productive workforce.  However, as engagement has become the new “silver bullet” that empowerment was several decades ago, leaders as well as organizations are struggling to define, assess, diagnosis, and improve … Continue reading

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Measuring Engagement

Recently I was asked about what is the best approach to determining what employees feel and think.  The client had conducted satisfaction surveys for a few years and found that most employees possessed an average level of ambivalence toward most … Continue reading

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Mood Magic: Dispelling the Grumpiness

This morning I started a focus group with a group of employees that looked unhappier than the average worker on Monday morning when the weather is nice outside.  All but one employee had the facial expression and body language of … Continue reading

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