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Tag Archives: human resources
Using Words
As human resource professionals, we serve as the nexus for most types of activities in our organization. Employees joining the organization, being promoted, receiving pay increases, discussing performance issues, recognizing achievements, attending training, assisting with personal issues, and facilitating departure … Continue reading
Getting the Message
Most of us would agree that words matter. Our friends, family, and coworkers judge our thoughts, emotions, and motives by our chosen words. Similarly, our direct reports and customers assess our communication and determine the significance, alternative meaning, and relevance … Continue reading
Posted in HR Operations, Organizations
Tagged communication, customer service, human resources
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What Works When Planning
As human resources evolved over time, more emphasis was placed on human resource planning. A big part of the transformation arose from a different perception of the role of labor (move from a manufacturing mentality to knowledge-based), acceptance of business … Continue reading
Internal Customer Service: Human Resource Delimma
Most organizations focus considerable resources on pleasing their customers. It is one of the true business axioms that if you neglect your customers, then they will neglect you. Although most of us recognize the need to listen and respond to … Continue reading
Posted in HR Operations, Organizations
Tagged customer service, human resources, internal customers
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Power of the Nexus: HR and the Future
A nexus is a means of connecting members of a group or elements that collectively produce a desired result or outcome. Most of us as human resource professionals deal with the interaction of various people, process, and business forces on … Continue reading
Posted in Development, HR Operations
Tagged competencies, human resource skills, human resources, nexus
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Future HR Competencies: How to Prepare for the Third Evolution of HR
Thank you for all of your support and interest in the Future of HR Competencies presentation. If you would like a copy, please click on the link below: Future HR Competencies_summary